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Learn about the new Verizon Up, free and available when you qualify with your mobile account.
Get Verizon Up deals with your mobile account. Check back often for new Verizon offers.
Watch our
Get to Know Verizon Up video
.
Learn more about
Verizon Up
.
Welcome to Verizon Up, where you can enjoy special offers and benefits designed with you in mind, when you have a standard mobile phone account. Verizon Up consists of:
Account's Offers
: Offers personalized for you, when you consider upgrading your device, adding a line, or a new plan.
Featured Offers
: Discounts from Verizon that you can claim anytime after they appear. Claim one, or claim them all. They're always changing and available to you if you are eligible.
Make the most of your plan
: Highlights unused benefits from your Unlimited plan that are not currently activated, such as Apple Arcade® or Disney+.
Super Tickets
: Access to our most exclusive experiences, including sports and concerts, as well as new devices and more. They’re first come, first served, and only a limited number of Super Tickets are made available. If you qualify, you can try to claim Super Tickets.
Note: Learn about restrictions by visiting the
Verizon Up Terms
.
Presale tickets
: Exclusive access to purchase tickets for the artists you love, before they’re available to the general public. If you qualify, you are able to purchase Presale tickets. Tickets are first come, first served, and there is a limit of 4 Presale tickets per event, unless the artist sets a lower limit.
Select Seats
: An exclusive benefit to access tickets that are available for a limited time during the general public on-sale and can only be purchased by Verizon customers.
Survey
: Provide feedback on Verizon Up and the offers you receive, as well as express your personal preferences, so we can continue to enhance and personalize your Verizon Up experience.
Keep Track of it All
: Find offers you've claimed and have not used, as well as view some of the services you have with Verizon.
Verizon Up is free and available to you by signing into your account through
My Verizon
, if you qualify.
Additional terms and conditions may apply to individual offers.
Learn more about Verizon Up by visiting the
Verizon Up Terms
.
You are eligible if you have a standard mobile account and meet all of the following requirements:
Are 18 or over.
Have a smartphone on an active standard Verizon mobile account in good standing.
Are a resident of the US (excluding the territories of Guam, Puerto Rico and the Virgin Islands).
See the
Verizon Up Terms
for more details.
Note: Business and prepaid accounts aren't eligible for Verizon Up at this time. Verizon Up is not available to lines associated with a Just Kids Unlimited plan, Gizmo device, a Smart Family account child line, or TLC Tab Disney Edition tablet.
Enrollment is not required. You can access Verizon Up when you sign in to your
My Verizon account
.
If you are already signed in:
My Verizon online: From the top of the
Verizon home page
select
Why Verizon
>
Get More
>
Verizon Up
.
My Verizon app: Select the Verizon Up icon at the bottom of your screen.
Yes, when the language on your device is set to Spanish (US), you can
update your My Verizon app to the Spanish version
. Additionally, you may choose the Spanish language indicator, in the top right of your screen, when viewing Verizon online.
Note: The My Verizon app only supports Spanish - United States at this time. You'll receive an error message, stating the app isn't available in Spanish, when your device language is set to other versions of Spanish.
Account's Offers change at different times and will change depending on your recent upgrade activity.
Featured Offers and Super Tickets change often.
Presale tickets are added as they become available.
Check back often for new offers, and to see if there are new Super Tickets available.
Account's Offers can only be claimed by an
Account Owner
or
Account Manager
.
Most Featured Offers can be claimed by an
Account Member
with an eligible line on a qualifying mobile account. However, some Featured Offers can only be claimed by the Account Owner or Account Manager.
Learn more about Verizon
account access roles
.
Account's Offers can only be claimed by an
Account Owner
or
Account Manager
through Verizon Up. They can't be claimed over the phone or in a Verizon store.
To claim an Account's Offer:
You can access Verizon Up through both the My Verizon app or My Verizon online. Sign in to your
My Verizon account
.
If you are already signed in:
-
My Verizon online: From the top of the
Verizon home page
select
Why Verizon
>
Get More
>
Verizon Up
.
-
My Verizon app: Select the Verizon Up icon at the bottom of your screen.
-
Select the offer you want to redeem.
-
Follow the prompts to complete your purchase.
Anyone with a line on a qualifying Verizon mobile account can claim Featured Offers by signing into your
My Verizon account
.
To claim a Featured Offer:
-
You can access Verizon Up through both the My Verizon app or My Verizon online. Sign in to your
My Verizon account
.
If you are already signed in:
-
My Verizon online: From the top of the
Verizon home page
select
Why Verizon
>
Get More
>
Verizon Up
.
-
My Verizon app: Select the Verizon Up icon at the bottom of your screen.
-
Select a Featured Offer you want and select
Learn More
to see offer details.
-
Read the details of the offer, and select
Claim
.
-
You've successfully claimed a Featured Offer. If you want to use it right away, select
View Details
and select
Shop Now
.
-
Otherwise, your offer will be saved and you can see all claimed offers in the Manage Claimed Offers section within Keep Track of it All.
To use a Featured offer:
-
You can access Verizon Up through both the My Verizon app or My Verizon online. Sign in to your
My Verizon account
.
If you are already signed in:
-
My Verizon online: From the top of the
Verizon home page
select
Why Verizon
>
Get More
>
Verizon Up
.
-
My Verizon app: Select the Verizon Up icon at the bottom of your screen.
-
Scroll down to
Keep Track of it All
.
-
Select
Manage Claimed Offers
.
-
Select the offer you'd like to use, select
Learn More
, read offer details and then select
Shop Now
:
-
Featured Offers from partners may be marked as
Used
and will no longer appear.
-
Featured Offers that are no longer valid will be removed from your
Manage Claimed Offers
after they expire.
-
Follow the redemption instructions for that offer.
With Verizon Up, you have exclusive access to purchase tickets for the artists you love before the tickets become available to the general public. The presale period varies, but it's typically 2-3 days ahead of the regular sale period.
You can choose your seats from select Presale tickets that are available in a variety of seating sections and prices.
You can browse available Presale tickets, and purchase them through the Ticketmaster website.
If you qualify, you can purchase up to 4 Presale tickets per event, unless the artist sets a limit less than 4.
To purchase Presale tickets:
-
You can access Verizon Up through both the My Verizon app or My Verizon online. Sign in to your
My Verizon account
.
If you are already signed in:
-
My Verizon online: From the top of the
Verizon home page
select
Why Verizon
>
Get More
>
Verizon Up
.
-
My Verizon app: Select the Verizon Up icon at the bottom of your screen.
-
Scroll to the
Exclusive Access
section and select the
Presale ticket window
. Select the active event you're interested in.
-
Select the date and location you prefer.
-
Select
Get tickets
and follow the onscreen prompts to purchase your tickets through the Ticketmaster website.
-
Ticketmaster will require you to sign in or create an account to purchase tickets. You’ll also be prompted to connect your My Verizon account to your Ticketmaster account to unlock your access to the Verizon Up Presale tickets.
If you're experiencing an issue regarding Presale tickets you've purchased, please call Ticketmaster at 800-653-8000.
You can also go to Ticketmaster's website for other ways to contact
Ticketmaster Customer Service
.
Select Seats are an exclusive benefit just for you, accessible after connecting your Verizon account with your Ticketmaster account. You're eligible if you have a consumer postpaid wireless account with Verizon. The tickets are available for a limited time during the general public on-sale and can only be purchased by Verizon customers.
You purchase Select Seats tickets by connecting your Verizon account with your Ticketmaster account. Once the accounts are linked, select your seats and use a credit card to complete your purchase on Ticketmaster.
To purchase Select Seats tickets:
-
You can access Verizon Up through both the My Verizon app or My Verizon online. Sign in to your
My Verizon account
.
If you are already signed in:
-
My Verizon online: From the top of the
Verizon home page
select
Why Verizon
>
Get More
>
Verizon Up
.
-
My Verizon app: Select the Verizon Up icon at the bottom of your screen.
-
Scroll to the
Exclusive Access
section and select the
Select Seats window
. Select the active event you're interested in.
-
Select the date and location you prefer.
-
Select
Get tickets
and follow the onscreen prompts to purchase your tickets through the Ticketmaster website.
-
Ticketmaster will require you to sign in or create an account to purchase tickets. You'll also be prompted to connect your My Verizon account to your Ticketmaster account to unlock your access to the Verizon Up Select Seats tickets.
You can purchase tickets up to the ticket limit set for the event, as seen on the Ticketmaster website. The ticket limit per event includes both previously purchased Presale tickets and Select Seats tickets. If you purchase the ticket limit for an event during the Presale window, you cannot purchase additional tickets when Select Seats become available for that event.
Sign into your
My Verizon account
to try to claim Super Tickets, if you qualify.
If you have the
Verizon Visa Card
, you may see additional exclusive Super Tickets that you can try to claim.
-
You can access Verizon Up through both the My Verizon app or My Verizon online. Sign in to your
My Verizon account
.
If you are already signed in:
-
My Verizon online: From the top of the
Verizon home page
select
Why Verizon
>
Get More
>
Verizon Up
.
-
My Verizon app: Select the Verizon Up icon at the bottom of your screen.
-
Locate the
Exclusive Access
section.
-
Select the Super Ticket you want to try to claim.
-
Read the details carefully to make sure you understand what the Super Ticket is and when you need to use it.
-
When the countdown clock reaches 0, select
Try to Claim
.
-
You must submit the claim form before the timer reaches zero.
Super Tickets are first come, first served, and quantities are limited. If prompted, be sure to complete the claim forms right away (before the timer on the screen reaches 0), or you may lose the Super Ticket.
Once a Super Ticket is claimed, no one on your account will be able to claim another for 6 months. If you claim a High Value Super Ticket, no one on your account will be able to claim another for 24 months.
Timing may vary, but generally you'll receive a confirmation email within 5 - 7 business days with details about receiving the Super Tickets.
The way you receive the actual tickets will also vary by event. You could receive a PDF, digital ticket, Will Call ticket, etc.
Because Super Tickets are available on a first come, first served basis, it's important that you fill out the claim forms promptly. You must:
-
Select
Try to Claim
for the ticket you want, once the countdown clock reaches 0.
-
Complete the claim form before the timer is up.
If you don't complete the claim form before the timer reaches 0, you may lose the Super Tickets.
-
Limited quantity.
-
Tickets are first, come first served, and can be claimed after the countdown clock reaches 0.
-
Employees may or may not be eligible. Terms specify if an employee is eligible.
-
If you qualify, you can redeem 1 Super Ticket every 6 months, per each mobile phone account.
-
If you qualify, you can claim 1 High Value Super Ticket every 24 months (e.g., a Fly Away ticket), per each mobile phone account. (After claiming a High Value Super Ticket, you must wait 6 months before you are eligible to claim a Super Ticket.)
A High Value Super Ticket is a Super Ticket with a total value of $600 or higher (i.e., a Super Ticket that meets the 1099 tax threshold).
Any applicable federal, state and/or local income and other taxes on the Super Ticket are your sole responsibility. We may be required to report taxable amounts to the appropriate taxing authority.
Verizon Up has changed. As part of the changes, all unused Device Dollars expired on 6/30/22 and are no longer available to be used toward the purchase of a device.
If you have a Verizon Visa Card, you may continue to earn Verizon Dollars. Please visit our
Verizon Visa Card FAQs
.
Verizon mobile
Account Owners
or
Account Managers
of a Verizon mobile account with up to 12 phone lines (depending on plan) can apply for the Verizon Visa Card.
If approved:
-
You can
earn Verizon Dollars
when you make purchases
1
everywhere Visa cards are accepted.
-
Verizon Dollars
2
can be used to pay your Verizon mobile or Fios Home Internet bills
3
or buy devices and accessories.
Learn more about Verizon Dollars on our
Verizon Visa Card FAQs
page.
TravelPass days that are included with your Unlimited plan and/or Verizon Visa credit card will display in the Keep Track of it All section within the Verizon Up tab in the My Verizon App. At this time, TravelPasses can only be seen and managed in the My Verizon App and not on the Verizon website.
Select
Manage Your TravelPass days
to see your TravelPass bank, where you will find your available TravelPasses, as well as additional information about TravelPass.
Visit our
Travel Pass FAQs
to learn more.
Your Mobile + Home Discount program status can be accessed in the
Keep Track of it All
section.
You can upgrade or manage your Mobile + Home Discount in Verizon Up, or visit the
Savings & Promos center
to make changes.
For general questions related to Verizon Up please call us at 866-895-5579.
-
Mon - Fri: 8 AM - 8 PM ET
-
Sat - Sun: 8 AM - 6 PM ET
For questions specific to Verizon Dollars, please visit
Contact Us
.
