Dec 15, 2020 Dec 15, 2020

I'm working with a graphic designer on a project for my brand and they sent me a vector PDF image that was created in procreate. I have no issues viewing the image in Adobe Acrobat, however when I open the PDF in illustrator it is completely black. See the attached image.

Has anyone encountered this before? Any help would be appreciated.

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Thank you, Monika! It was a actually a vector file that they saved as a PDF (sorry, I may have worded that incorrectly in my original post).

Not sure if these particular files had a bug or not because I haven't had any issues in the past with PDFs that were sent to me. And all of those illustrations were designed in procreate as well.

Thanks again!

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Procreate creates raster images, so what created the vector file that ended up in the PDF? Was there some conversion involved?

Or is this just a raster image stored in a PDF?

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It's for an art illustration, which they have done multiple times for me and other clients, and all were created in Procreate. All files were PDFs and I never encountered any issues opening in illustrator.

The only issue they are having is when they move the art illustration file from Procreate into illustrator to embed. That's when the black box appears.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Dec 17, 2020 Dec 17, 2020
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