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    SourceOne Offline Access: Silent install is not populating SourceOne retrieval server details

    Summary: Silent install is not populating SourceOne retrieval server details.
    Silent install is not populating SourceOne retrieval server details.
    After running Offline Access silent install command as below (using CMD with administrator permissions):
    ES1_OfflineAccess.exe /s /v"/qn /L*v C:\EMC_OfflineAccess.log INSTALLDIR=C:\Users\s1service\Downloads EX_TCP_PRIMARY_SERVER =Retrieval_SourceOne EX_TCP_PRIMARY_PORT =8001 EX_TCP_SECONDARY_SERVER =Retrieval_SourceOne EX_TCP_SECONDARY_PORT =8002 REBOOT=ReallySuppress " The installation completes without any issue, although when reviewing the Offline Access Configuration settings, the Server Settings does not contain any details about SourceOne retrieval servers.

    Cause

    The cause for the issue state above is related with lack of permissions over Windows folder. The user running the CMD only had Read permissions over C:\Windows.

    E
    ven the local administrator group members only had Read only permission.
    The below entries can be found in a Procmon trace:
    RegSvr32.exe 20812 CreateFileMapping C:\Windows\System32\regsvr32.exe FILE LOCKED WITH ONLY READERS SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE