Nonprofits get the exact same functionality as other Salesforce customers, just at a lower cost. Every staff member that wishes to use Salesforce needs a license. Through the Power of Us Program any eligible nonprofit receives 10 Salesforce Nonprofit Cloud or Sales/Service Cloud licenses, at no cost. If you need additional licenses, Salesforce offers discounts to eligible nonprofits.

Nonprofit Cloud is the foundation of Salesforce for Nonprofits – the one solution your organization needs to drive change. Nurture all stakeholder relationships on a unified platform that facilitates data-driven work, in a secure way. Have the flexibility to adapt, to sustain, and grow, in an ever-changing environment.

CRM is technology to manage a nonprofit's relationships and interactions with stakeholders, from donors and program participants to volunteers and clients. Nonprofit CRM software improves relationship management by creating a 360-degree view of everyone, capturing their interactions with the organization.