每天开机都欢迎界面后都会蓝屏,一般要1-2次后才能正常进到桌面。

rtf64x64.sys蓝屏程序是这个,代码是0x000000d1 

下面是windbg分析的结果,我看不懂,麻烦帮我看看是啥问题导致的蓝屏。

Microsoft (R) Windows Debugger Version 10.0.25136.1001 AMD64
Loading Dump File [C:\Users\yfz\Desktop\071622-10546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22000 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 22000.1.amd64fre.co_release.210604-1628
Machine Name:
Kernel base = 0xfffff806`79a00000 PsLoadedModuleList = 0xfffff806`7a629650
Debug session time: Sat Jul 16 09:01:12.604 2022 (UTC + 8:00)
System Uptime: 0 days 13:26:41.291
Loading Kernel Symbols
...............................................................
................................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
.............
For analysis of this file, run !analyze -vnt!KeBugCheckEx:
fffff806`79e17d00 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff9101`d6f0f2a0=000000000000000a
19: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80695ff51b5, address which referenced memory
Debugging Details:
------------------
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
    Key  : Analysis.CPU.mSec
    Value: 3078
    Key  : Analysis.DebugAnalysisManager
    Value: Create
    Key  : Analysis.Elapsed.mSec
    Value: 67542
    Key  : Analysis.Init.CPU.mSec
    Value: 593
    Key  : Analysis.Init.Elapsed.mSec
    Value: 187568
    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 113
    Key  : Bugcheck.Code.DumpHeader
    Value: 0xd1
    Key  : Bugcheck.Code.Register
    Value: 0xa
    Key  : WER.OS.Branch
    Value: co_release
    Key  : WER.OS.Timestamp
    Value: 2021-06-04T16:28:00Z
    Key  : WER.OS.Version
    Value: 10.0.22000.1
FILE_IN_CAB:  071622-10546-01.dmp
BUGCHECK_CODE:  d1
BUGCHECK_P1: 8
BUGCHECK_P2: 2
BUGCHECK_P3: 0
BUGCHECK_P4: fffff80695ff51b5
READ_ADDRESS: fffff8067a705450: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000008 
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT:  1
PROCESS_NAME:  System
TRAP_FRAME:  ffff9101d6f0f3e0 -- (.trap 0xffff9101d6f0f3e0)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=ffffcd8d07cd2780 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80695ff51b5 rsp=ffff9101d6f0f570 rbp=ffffcd8cf68ce570
 r8=ffffcd8d0f27f16c  r9=0000000000000000 r10=00000000ffffffff
r11=0000000000009da0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po cy
rtf64x64+0x51b5:
fffff806`95ff51b5 48397808        cmp     qword ptr [rax+8],rdi ds:00000000`00000008=????????????????
Resetting default scope
STACK_TEXT:  
ffff9101`d6f0f298 fffff806`79e2a8a9     : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffff9101`d6f0f2a0 fffff806`79e26a00     : 00000000`00000000 ffffcd8c`ef010000 00000000`00200001 00000000`000fffff : nt!KiBugCheckDispatch+0x69
ffff9101`d6f0f3e0 fffff806`95ff51b5     : fffff806`95ffa180 ffffcd8d`07cd2780 fffff806`7e90b050 00000000`00000008 : nt!KiPageFault+0x440
ffff9101`d6f0f570 fffff806`95ffa180     : ffffcd8d`07cd2780 fffff806`7e90b050 00000000`00000008 ffffcd8c`f66f8db0 : rtf64x64+0x51b5
ffff9101`d6f0f578 ffffcd8d`07cd2780     : fffff806`7e90b050 00000000`00000008 ffffcd8c`f66f8db0 fffff806`95ff1d53 : rtf64x64+0xa180
ffff9101`d6f0f580 fffff806`7e90b050     : 00000000`00000008 ffffcd8c`f66f8db0 fffff806`95ff1d53 ffffcd8d`07cd25a0 : 0xffffcd8d`07cd2780
ffff9101`d6f0f588 00000000`00000008     : ffffcd8c`f66f8db0 fffff806`95ff1d53 ffffcd8d`07cd25a0 fffff806`7e90b050 : ndis!WPP_RECORDER_INITIALIZED
ffff9101`d6f0f590 ffffcd8c`f66f8db0     : fffff806`95ff1d53 ffffcd8d`07cd25a0 fffff806`7e90b050 fffff806`7e90b050 : 0x8
ffff9101`d6f0f598 fffff806`95ff1d53     : ffffcd8d`07cd25a0 fffff806`7e90b050 fffff806`7e90b050 ffffcd8c`f25ff734 : 0xffffcd8c`f66f8db0
ffff9101`d6f0f5a0 ffffcd8d`07cd25a0     : fffff806`7e90b050 fffff806`7e90b050 ffffcd8c`f25ff734 ffffcd8d`02203c00 : rtf64x64+0x1d53
ffff9101`d6f0f5a8 fffff806`7e90b050     : fffff806`7e90b050 ffffcd8c`f25ff734 ffffcd8d`02203c00 fffff806`7e924960 : 0xffffcd8d`07cd25a0
ffff9101`d6f0f5b0 fffff806`7e90b050     : ffffcd8c`f25ff734 ffffcd8d`02203c00 fffff806`7e924960 ffffcd8d`02203c00 : ndis!WPP_RECORDER_INITIALIZED
ffff9101`d6f0f5b8 ffffcd8c`f25ff734     : ffffcd8d`02203c00 fffff806`7e924960 ffffcd8d`02203c00 ffffcd8c`f68ce570 : ndis!WPP_RECORDER_INITIALIZED
ffff9101`d6f0f5c0 ffffcd8d`02203c00     : fffff806`7e924960 ffffcd8d`02203c00 ffffcd8c`f68ce570 fffff806`7e90b050 : 0xffffcd8c`f25ff734
ffff9101`d6f0f5c8 fffff806`7e924960     : ffffcd8d`02203c00 ffffcd8c`f68ce570 fffff806`7e90b050 ffffcd8c`f66f8db0 : 0xffffcd8d`02203c00
ffff9101`d6f0f5d0 fffff806`7e95b80e     : fffff806`7e90b050 ffffcd8c`f7a141a0 ffffcd8d`02203c00 ffffcd8d`02203c00 : ndis!ndisFInvokeDetach+0x68
ffff9101`d6f0f610 fffff806`7e9244b9     : ffffde87`7f0bdd50 ffffcd8d`02203c00 ffffde87`7f0bdd00 ffffcd8d`0642f4b0 : ndis!ndisDetachFilterInner+0x2b2
ffff9101`d6f0f690 fffff806`7e927eb9     : 00000000`00000000 ffff9101`d6f0f7f0 00000000`00000007 ffff9101`d6f0f7f0 : ndis!ndisDetachFilter+0xb1
ffff9101`d6f0f6f0 fffff806`7e927574     : ffffcd8c`f7a141a0 ffffcd8c`f7a141a0 ffffcd8c`f7a15610 ffffcd8c`f7a15598 : ndis!Ndis::BindEngine::Iterate+0x675
ffff9101`d6f0f870 fffff806`7e92c2b4     : ffffcd8d`08251040 ffffcd8c`f7a155d0 ffffcd8c`ee6dbc20 fffff806`7e829a56 : ndis!Ndis::BindEngine::UpdateBindings+0x98
ffff9101`d6f0f8c0 fffff806`7e92c492     : ffffcd8d`08251040 fffff806`7a733680 ffffcd8c`ee6dbc20 ffffcd8d`0b6bf300 : ndis!Ndis::BindEngine::UpdateBindingsWorkItem+0x44
ffff9101`d6f0f910 fffff806`79c32eaf     : ffffcd8c`ee6dbc20 ffffcd8d`08251000 ffffcd8d`00000000 ffffcd8c`00000000 : ndis!KWorkItemBase<Ndis::BindEngine,KWorkItem<Ndis::BindEngine> >::CallbackThunk+0x12
ffff9101`d6f0f940 fffff806`79d30415     : ffffcd8d`08251040 ffffa781`e65b6000 ffffcd8d`08251040 006fe47f`bd9bbfff : nt!ExpWorkerThread+0x14f
ffff9101`d6f0fb30 fffff806`79e1bdb4     : ffffa781`e65a6180 ffffcd8d`08251040 fffff806`79d303c0 00000000`00000246 : nt!PspSystemThreadStartup+0x55
ffff9101`d6f0fb80 00000000`00000000     : ffff9101`d6f10000 ffff9101`d6f09000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME:  rtf64x64+51b5
MODULE_NAME: rtf64x64
IMAGE_NAME:  rtf64x64.sys
STACK_COMMAND:  .cxr; .ecxr ; kb
BUCKET_ID_FUNC_OFFSET:  51b5
FAILURE_BUCKET_ID:  AV_rtf64x64!unknown_function
OS_VERSION:  10.0.22000.1
BUILDLAB_STR:  co_release
OSPLATFORM_TYPE:  x64
OSNAME:  Windows 10
FAILURE_ID_HASH:  {91d6f247-f02b-bde9-35b3-efc844316e53}
Followup:     MachineOwner
---------
  • 开始菜单,搜索打开windows powershell(管理员)

    在命令行窗口中复制粘贴下面命令回车

    Get-NetAdapter -Name * | Format-Table -View Driver

    命令行窗口的内容文字可以鼠标全选之后回车完成复制。

    或者点窗口左上角,从菜单选择全选,然后回车完成复制

    复制成功后粘贴回复出来。


    欢迎来到社区,我是一名志愿者,私人信息不会被回复。
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    我长期使用过的机型
    DC7600 USDT
    Pavilion dv4000
    ProBook 6510b
    xw4600
    z800
    z820
    EliteBook 2740p
    ProBook 6460b
    Pavilion DV4
    Envy 15
    SlateBook x2
    ProDesk 600 G3 SFF
    t5740 Thin Client
    t620 Thin Client
    EliteBook 840 G3
    ZBook 15 G3
    ProBook 440 G8
    Omen 25L GT12 AMD

    操作系统名称 Microsoft Windows 11 家庭中文版
    版本 10.0.22000 版本 22000
    其他操作系统描述 没有资料
    操作系统制造商 Microsoft Corporation
    系统名称 LAPTOP-D9BBJO98
    系统制造商 HP
    系统型号 OMEN by HP Laptop 17-ck1xxx
    系统类型 基于 x64 的电脑
    系统 SKU 64Z05PA#AB2
    处理器 12th Gen Intel(R) Core(TM) i7-12700H,2300 Mhz,14 个内核,20 个逻辑处理器
    BIOS 版本/日期 AMI F.06, 2022/5/6
    SMBIOS 版本 3.4
    嵌入式控制器版本 32.20
    BIOS 模式 UEFI
    主板制造商 HP
    主板产品 8A17
    主板版本 32.20
    平台角色 移动
    安全启动状态 启用
    PCR7 配置 需要提升才能查看
    Windows 目录 C:\windows
    系统目录 C:\windows\system32
    启动设备 \Device\HarddiskVolume1
    区域设置 中国
    硬件抽象层 版本 = "10.0.22000.778"
    用户名 LAPTOP-D9BBJO98\yfz
    时区 中国标准时间
    已安装的物理内存(RAM) 16.0 GB
    总的物理内存 15.7 GB
    可用物理内存 9.43 GB
    总的虚拟内存 23.2 GB
    可用虚拟内存 13.4 GB
    页面文件空间 7.50 GB
    页面文件 C:\pagefile.sys
    内核 DMA 保护 启用
    基于虚拟化的安全性 未启用
    设备加密支持 需要提升才能查看
    Hyper-V - 虚拟机监视模式扩展 是
    Hyper-V - 第二级地址转换扩展 是
    Hyper-V - 固件中启用的虚拟化 是
    Hyper-V - 数据扩展保护 是

     

    Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
    ---- -------------------- -------------- ---------- ------------- -----------
    WLAN Intel(R) Wi-Fi 6E AX211 160MHz Netwtw10.sys 2022-01-31 22.120.0.3 6.60
    蓝牙网络连接 Bluetooth Device (Personal Area Network) bthpan.sys 2006-06-21 10.0.22000... 6.30
    以太网 Realtek Gaming GbE Family Controller rt640x64.sys 2021-05-11 10.50.511.... 6.40

     


    我是HP员工。
    如果我的回复对您有帮助或您想说"谢谢"? 请点击按钮。如果我的回复帮助您解决了问题,别忘了"接受为解决方案",可以帮到其他遇到同样问题的用户。
    如何重置系统:https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ji-shu-xiao-ke-tang-ru-he-shi-yong-zhong-zhi-gong-neng-hui-fu-dian-nao-xi-tong/td-p/1163190
    如何重装系统:https://h30471.www3.hp.com/t5/you-xi-ben/ji-shu-xiao-ke-tang-ru-he-zhi-zuo-xi-tong-qi-dongU-pan-zhong-zhuangwindows-xi-tong/td-p/1164248
    11代,12代CPU安装系统找不到硬盘:https://h30471.www3.hp.com/t5/you-xi-ben/ji-shu-fang-an-11dai12daiCPU-an-zhuangwin10-win11xi-tong-zhao-bu-dao-ying-pan-zen-me-ban/td-p/1157863
    如何更新BIOS:https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/ji-shu-xiao-ke-tang-ru-he-geng-xin-ji-qi-deBIOS-xi-tong/td-p/1164733
    如何下载电脑官方驱动:https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ji-shu-xiao-ke-tang-ru-he-xia-zai-guan-fang-dian-nao-qu-dong/td-p/1173157
    欢迎来到社区,我是一名志愿者,私人信息不会被回复。
    如果我的回复对您有帮助, 请点击按钮。如果我的回复帮助您解决了问题,别忘了点击,可以帮到其他遇到同样问题的用户。


    我长期使用过的机型
    DC7600 USDT
    Pavilion dv4000
    ProBook 6510b
    xw4600
    z800
    z820
    EliteBook 2740p
    ProBook 6460b
    Pavilion DV4
    Envy 15
    SlateBook x2
    ProDesk 600 G3 SFF
    t5740 Thin Client
    t620 Thin Client
    EliteBook 840 G3
    ZBook 15 G3
    ProBook 440 G8
    Omen 25L GT12 AMD
  •