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What condition?

We advise that if you are unsure of the condition or specification of your device, please contact us. The order will be revised to a higher or lower price if there are any discrepancies; the new price will be non-negotiable, but we will return the items free of charge if the price is not acceptable.

New (Sealed in original box)

  • - The device is brand new sealed in the box
  • Working Good

  • - Minor scratches and marks, but no cracks, dents or damage to screen
  • - No excessive deep scratching or missing keyboard keys
  • - No noticeable areas of paint scratched or worn off
  • - No engravings or permanent security marks
  • - No BIOS password or equivalent enabled
  • - Readable COA sticker (only for Windows 7 and older laptops)
  • Working Average

  • - May have dents, scratches and marks, but no cracks or damage to screen.
  • - Screen or hinges have not snapped or become damaged or disconnected
  • - No BIOS password or equivalent enabled
  • - No faults, including lines on screen, power button not working, etc.
  • Working Poor

  • - Major damage that prevents normal usage
  • - May have cracks or multiple missing keyboard keys
  • - May have a cracked screen
  • - May have damaged ports
  • - The trackpad / mouse is faulty, or a mouse button is not working.
  • Faulty, Not Working

  • - No Power
  • - May have liquid damage
  • - Major damage that prevents normal usage
  • - May have BIOS password or locking enabled
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