You should try to clear bluetooth pairing on the device which tea can work well,and then your iPhone can search the bluetooth signal from tea.
You can also turn off tea,then long-press button for 6-seconds
to pair with another device(iPhone).
Green LED stays ON whether Tea is connected to power source or not. No response to any button presses. Tea not identified for bluetooth pairing on iMac or iPhone.
Should I return Tea to Khadas for replacement?
Thanks for the help. I really enjoyed Tea and want to use it again.
Please reply… TEA is broken, do I have to send it to you to get a replacement. I’d like a new one as quickly as possible. I can purchase on Amazon; but i need a refund of the initial purchase I paid to you.
Help.
Hi
@gostovich
Firstly,I am so sorry. Because we have a long holiday for celebrating the new year,and did not pay attention to your reply.
And then I can answer your question, if the green LED is breathing, it indicates that the tea is playing Bluetooth source,it has connected one host device.So it cannot connect any other host device.But if the green LED always stays on,it maybe have something wrong with it.You can ask after-sales service for help.
I am actually experiencing the same issue after less than a month of usage. Bluetooth connection is being established but no audio from the device. The buttons also have no effect on the volume or pausing. I have tried letting the device fully discharge and recharging it, I have tried re-pairing it through pairing mode, and I have tried only using the cable, but nothing has worked. I worry that I will have to return the unit soon during the return period to make sure I don’t get stuck with a dead device if I don’t hear of a potential solution from the team.
HEY KHADAS TEAM,
My broken TEA is in Chinese customs… look at the tracking number. Since it’s broken and on its way to you, could you go ahead and send me a new one now. I miss it.
John Gostovich
870 Strawberry Dr.
Hudson, WI 54016
Hello all,
Received my TEA back from Khadas in China… It’s repaired and working perfectly. Thanks to the TEA team for great customer service despite language differences and huge distances… I’m very happy and will make certain I don’t connect the TEA to voltages greater than 5v.
ramusss:
ought it last Sept. 2022 until recently. I emailed support, but no reply until now. Thank you!
Hi ramuss
I am sorry for no reply to you. Does not your tea have any RGB showing now when charging?
